One of the best car shopping experiences I have had. They were all so friendly and not pushy at all. They gave you all types of options to help you walk out with a great deal. George “OJ” Camara was the best sales rep. He really took the time to understand what I was looking for and how to an achieve my goal. They have gained a customer for life. Thank you George for all your help.

I am very pleased with Mazda Service Dept. Sam has assisted me one several occasions and has always been welcoming with a smile and professional. The waiting room is comfortable and offers soft drinks and water, coffee, snacks! When I needed a rental they provided one for me. Every thing about the Brandon Mazda is Excellent!!

After car shopping ALL day yesterday, we stumbled into Ferman Mazda in Brandon on a whim. We were greeted by Michael, and he was an ABSOULTE pleasure to work with from start to finish. He wasn't shy to ask for help when needed, and fought for us to get the price we needed for our budget. We ended up driving out with our dream car, and were amazed with how easy the entire process was. Thanks again Mike!

always greeted by sam wita smile & honestly— explains everything in layman terms— a $$ maker for mazda — always believe what sam tells me —put out more snacks for long waits

David was very helpful and professional through all the process of leasing my car. He was above and beyond to try to fulfill all my requests. I highly recommend him. Thx David!

Robert castelli and Dino Demarco gave excellent service. Definitely recommended this place everyone was great

Had a great experience buying a CX-5 at Ferman Mazda. Our salesman Chris was so friendly and nice and not in the least bit pushy. He took the time to explain a lot of features on our new car and was patient with us. Also he did all the setup on my phone which I appreciated. Thanks Chris.

Outstanding experience at Ferman, our salesman David Esau was very professional, helpful, and courteous! He made our car buying experience extremely pleasant and special since we were purchasing our daughter's first car. We would definitely return to purchase for our son.

Had a good experience with purchasing a new Mazda CX-50 from Ferman Mazda. Salesman David Esau was courteous, knowledgeable, straightforward and always had accurate numbers. It was a fair deal with no outrageous dealer markups.

I called on a Sunday, and spoke with Carla. The dealership wasn't opened as yet, but Carla took my info, and told me someone would get back to me asap. It was only a short time later, when David called, and I told him I was looking for a white 2022 CX-5 turbo signature. He said he would call me back as soon as he checked the inventory. He called back a few minutes later, and told me he had one in stock, and would send me some pictures. He not only sent the pictures, he went out of his way to send me a video, as well. My husband and I went to the dealership later that day, and David had the car waiting for us. It wasn't long after the test drive that I made the decision to purchase the car. I got a good deal on the purchase price, and a good deal on my trade-in. David was absolutely great, while walking me through the process, and I've never had a better experience at any other dealership. I would recommend Ferman Mazda - Brandon to anyone wanting to purchase a new, or used car, and I certainly would refer them to David. I also wanted to mention that working with the Finance Manager, Caleb was also a very good experience. Caleb made the tedious process of signing all the paperwork seamless. I am a very happy customer!

Excellent service at Ferman Mazda with David. Very thorough with everything. Took his time explaining all the techy stuff with my new CX50. Kept me informed as to the date of arrival for my new car. This is my 3rd Mazda from Ferman Mazda. Would highly recommend them & David too.

Bought a Mazda CX5 Premium plus at Ferman Mazda. We hace had it about a month now. What a great vehicle and Katisha, the sales person treatwd like we were her family. She knew exactly what we were looking for and when the vehicle arrived took 2 hours of her day to go over everyevery item of tjis crossover. Wonderful ecperience at Ferman.

The best customer service! Great deal on my truck! Joel and Brian exceeded all expectations! Thank you.

Service team of Joe, Will, and Walter were better than perfect! Took my Mazda 2020 CX5 into the dealership for the first complimentary Full Circle Inspection. Synthetic oil upgrade, tire rotation, oil filter, and the total inspection of everything under the hood. Great Christmas present. Great Mazda dealership!

This dealership is hands down the best there is in all services.I just purchased my third car in 10 years.

Dealing with Marc Metzner in sales is a pleasure. He makes buying a vehicle very stress free. I like a good deal as much as anyone and he will do his best to make this happen without all the back and forth. Do your self a favor and buy your new rig from Marc

Joseph and the service team helped me with my car’s first service. I was satisfied with the customer service.

David was hands down the best salesperson that my husband and I encountered while searching for our next family car. I told him what options I needed to have and he found our unicorn! We were in and out in about 3 hours from test drive to driving off the lot to go home. I highly recommend this Mazda facility because of the professionalism we experienced, the cleanliness of the building, and the fact that they don’t use aggressive and pushy sales tactics. We will be back when it’s time to upgrade again!

Joseph Leggett at the Ferman Service Department provided an Amazing customer service. Very professional, showed that he cares for customers. Communicated with me during process

I'm writing this review for Mr Pete Coley the 3rd time because I have not seen it received on the Website although I was able to see another one for another employee. I will try again. Mr. Pete is example is exemlplary Employee. As soon I as walked in his office all my anxieties went about the window. He is professional, know knowledgeable and very courteous. He work out a great warranty package for me.i couldn't be any happier with his skills and patience with me. I implore management to recognize Mr.Pete Coley for his great work. He is a great asset to Mazda dealership. Sincerely yours Chaptal Celerin

I would like Management to know that Angela Haroon was very instrumental in the purchase of my 2019 CX5. She was not part of the dealmaking nor was my sales person. However her courteous attitude and friendly approach at the front door made me feel very comfortable going in. In order for any business, even a Doctor's office to be successful the frontline person must be sharp and must represent the company very well. As for Angela, I could not be any happier or satisfied from the get go. she is professional, Knowledgeable and experience. she is a great asset to your dealership. I implore the Management team to give her credit for her hard work Sincerely yours Chap Celerin

Professional, friendly staff. We worked with Marc Metzner with sales. Great guy, very knowledgeable took his time and got us exactly what we wanted. Kaleab Jenrette with finance was also very professional and knowledgeable. The whole process was rather quick and painless.

Went to Brandon Mazda after a horrible experience at the competition, and we couldn’t be happier! Jared Howard greeted us, he was friendly, funny and knowledgeable. We test drove several vehicles and fell in love with one only to have another client who was there for the exact same car buy it from under us. No worries tho! Jared and the manager Braxton quickly found us the exact same car, a year newer, half the miles and worked their magic to make our budget still happen. I really could go on and on about our experience because it was amazing! We look forward to working with Jared and the Mazda team again in the future!

We worked things out, I asked them to cut me a check for the damaged truck and I would repair it myself.. They sent me a check!

I had a fantastic experience at this dealership! I got a great deal and Marc Metzner was an incredible sales person to work with. I would highly recommend making a vehicle purchase here.