Very please with Metz and staff. No pressure or surprises! The experience was pleasant and would definitely consider in the future.

Larry from ferman mazda was awesome very kind and helpful at

Great customer service ~ the shared video is a bonus!

Fast service , excellent attention from the agent.

Had a great customer service experience

I recently had an outstanding experience at the Mazda dealership and wanted to highlight the exceptional service I received. Katisha, my sales representative, was incredibly knowledgeable and patient throughout the entire process. She took the time to understand my needs and helped me find the perfect vehicle. Kenneth L., the financial manager, was equally impressive. He made the financing process straightforward and transparent, ensuring I understood all my options. His professionalism and willingness to answer my questions made me feel confident in my choices. The overall management of the dealership was apparent, even though I didn’t catch the manager's name. The team worked seamlessly together, creating a welcoming atmosphere that made my car-buying experience enjoyable. I highly recommend this Mazda dealership to anyone in the market for a new vehicle. Thank you, Katisha and Kenneth, for your exceptional service!

The service inspection for my Mazda 2021, CX30, was excellent. The auto technician are the best. I will give 5 stars for the outstanding performance. Thank you

Roger have been the great person and always very helpful and informative. I have always got the best service and attention from Roger and team.

The folks are friendly, helpful and don't mind taking time to explain things in more detail. They don't upsell and do a great service.

Great staff, friendly, efficient and quick. Very comfortable waiting area. Overall great experience.

They were great even though it was extremely busy they got my car in and out!

Top rated and swift service, thank you!

My car was in the collision center for repair, a normally unhappy experience. The service person, ALI, was an exceptional person! Behind the seens a real professional. Helped me through the process, went out of her way. When other people treat you like a number, she was caring and made a not so great experience palatable. My next car will be a Mazda also.

Professional and courtesy service.

Great service. Technical issues with signing on & getting video however actual service was great.

Service reps listen to you when you check in and provide video review of vehicle status and actions taken.

Everything was probably done and things that need to have done was very explain to me very well and everyone did a job thank you

The staff is always friendly and extremely helpful and the mechanics know exactly what they're doing! Great experience every time.

took longer than i expected but not a big deal Service tech , Joe, is the best !!!

Professional and knowledgeable

My 2007 Mazda3 is a cool car. Zoom Zoom!! After purchasing it from a used car dealership major issues became known. If I had been given the Carfax from such dealership, I probably would have had second thoughts. We purchased the car in April 2024, and now after having it serviced at Mazda of Brandon, it is finally safe to drive it. The Carfax showed the transmission and EVAP system was acknowledged, but not fixed or disclosed from such used car dealership. I am new to Florida and did know where else to have the car properly serviced, so I decided to go to Mazda of Brandon. It was an excellent decision. The repairs were costly, and I felt very confident with their expertise and service I was provided. Not only was their service excellent, they were cool honest people to work with. Why go anywhere else. Due to the nature of my situation of purchasing the car from such used car dealership, I have written to Attorney General Ashley Moody, to hopefully address the current used car buying process from privately owned used car dealerships. If not for the excellent service provided by Mazda of Brandon, I would not feel this car was safe to be on the road. Special shout out to Sam!! Thank you!!

By far, this is the best customer service that I have ever had from a car dealership.

Went to 3 other dealerships before buying my truck here. The sales experience is simply different here.

very good and Sam is the best...

Meet me at the car instantly, asked all my concerns and I had the car back in 30 minutes. Repeatedly the best dealership experience I've had.