Award Winning Mazda Dealer
Ferman Mazda Receives 2022 Mazda President’s Club and Gold Cup Dealer Awards
Ferman Mazda is proud to announce they’ve received Mazda’s most prestigious awards – the 2022 Mazda President’s Club and Mazda Gold Cup Dealer.
The President’s Club designation is the highest honor given by Mazda North America, recognizing dealerships across the country for providing superior Customer (Guest) Satisfaction in their respective Customer Viewpoint Group.
The Mazda Gold Cup Award is an exclusive designation given to a Mazda dealership for its focus and dedication to Customer (Guest) Satisfaction and new vehicle sales. All authorized Mazda dealerships are eligible, however, only the dealerships that deliver the best possible customer experience are given the award.
Three cheers for our AWESOME Ferman Mazda Sales and Service Team. These awards would not be possible without your dedication and efforts. You’re the BEST Mazda Team ever!!!
Ferman Mazda has again been recognized by Carfax as one of the Top-Rated Used-Car Dealers Nationwide. To gain CARFAX Top Rated Dealer status, the dealership must have had a minimum of 10 verified reviews in 2022 with a cumulative average score of 4 stars of higher. These reviews are combined for both Sales and Service customers (Guests).
“These dealers have been recognized by CARFAX consumers as the best of the best when it comes to building trust and transparency,” said Gregg Cleary, CARFAX Vice President of Dealer Business. They truly set the bar high for customer cars.” (1)
Source: (1) Carfax.com press release top rated used car dealers 2022
DealerRater Consumer Satisfaction Award
Ferman Mazda adds another award to their distinctive list of accomplishments. It’s the DealerRater Consumer Satisfaction Award!
Award recipients must meet the same requirements as the Dealer of the Year program. Consumer Satisfaction Awards are given to the Top 10% of U.S. franchise dealers and Top U.S. car dealerships based on their DealerRater Power Scores. This includes a minimum of 25 reviews on DealerRater for the calendar year, an average minimum 4-star DealerRater rating with 5 being the highest possible rating, and at least one review on DealerRater per quarter during the calendar year and no black-listing within the calendar year.
Ferman Mazda Of Brandon was recently named a 2021 President’s Club winner – one of the most coveted honors a dealer may receive from Mazda North American Operations (MNAO).
While annual sales performance is a key determining measure, Guest experience and owner retention scores are paramount to receipt of this honor with only 50 Mazda dealers selected annually from a field of over 600 authorized MNAO dealers.
Winning dealers like Ferman Mazda Of Brandon have adopted a Guest-centric culture that extends beyond the dealership, throughout the community and every Guest touch-point. Ferman Mazda Of Brandon’s tenured and experienced dealership team are the driving force behind our success. We look forward to continuing to provide Mazda buyers with outstanding Ferman Mazda Of Brandon service, selection and value to encourage strong Mazda brand loyalty for years to come.